Job Description

Job Details:

HVAC Technical Service Manager

• Lead, motivate and optimize the service team to provide customer experience
• Execute established business plans to meet and exceed revenue goals
• Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
• Work closely and effectively with all departments and Department Managers
• Maintain customer satisfaction by investigating concerns, implementing corrective action and following up with customers and assigned staff
• Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
• 5+ years of HVAC industry experience
• Strong interpersonal communication skills
• Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
• Demonstrated proficiency with tasking and time management
• Ability to self-start and motivate a team toward a common goal

Rob McCabe / Liberty Personnel Services / 484-238-1965 / 

Please send resume to rob@libertyjobs.com

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